TOP Salesforce Consulting Company
We offer a comprehensive suite of Salesforce services and will guide you through challenges to achieve significant transformations. Consulting, integration, and custom solutions tailored for USA & Australia businesses.
Over 15+ unique solutions tailored for every business sector.
A team of highly skilled and motivated engineers and consultants, each with extensive experience in Salesforce, will be dedicated to working on your project.
Enhance production efficiency while, reducing costs, optimize your production management system, and elevate the quality of customer experience.
Salesforce features for Manufacturing
Wholesale storefront
Implementing a wholesale storefront solution with Salesforce B2B Commerce Cloud enables customers to place orders, manage accounts, and view products seamlessly. By prioritizing the customer experience, wholesalers can increase profits more rapidly.
Confirmation Emails
These emails serve as confirmations for orders, cancellations, and purchases. Whenever customers take actions through a website or mobile app, they receive automated messages that provide updates on their orders, cancellations, or purchases.
Establishing pricing and automating the price list
Automating price lists simplifies the process of setting prices, thereby accelerating sales through subscription options, discounts, and promotional features.
Einstein Analytics
Einstein Analytics aids in sales prediction by presenting outcomes on a dedicated dashboard, emphasizing key performance indicators crucial for the sales team. It automates the analysis of customer email data, offering analytical insights and forecasting future steps.
Field Service Lightning & Picklists
Integrating Field Service Lightning enhances workforce management by automating tasks, thereby accelerating operations for managers and agents alike.
Salesforce benefits in manufacturing
Improved customer service
Reduced employee workload
Increased profits
Sales automation service
Our cases in Manufacturing
Enable patient interaction across various channels, alleviate medical staff workload, and oversee partner programs effectively.
Salesforce features for Health Care
Schedule management and notifications
Patients can schedule appointments with doctors via the website or app, and medical centers can also reserve slots. Patients receive confirmation emails, while medical staff access appointment details in Salesforce.
Clinical Records
Customer information and data from clinics nationwide are stored in a centralized database, integrated with an international medical database system for seamless access across regions.
Household System
Once a lead becomes a potential customer, the medical center specialist gains access to their family members' information and appointments across other medical centers.
Doctor Change Tracking
Doctor change tracking is a Salesforce-customizable solution for a shared database, enabling doctors or managers to schedule client appointments at local clinics.
Customer Community
This solution enhances communication, fostering loyalty among patients, doctors, and partners within the healthcare ecosystem.
Medical Templates
For instance, templates enable the creation of treatment plans tailored to patients with similar diagnoses based on medical guidelines.
Salesforce benefits in Healthcare
Optimizing Workload for Medical Personnel
Accelerated Record Processing
Improved Patient Service
Enhanced Lead Generation Strategy
Our cases in Manufacturing
Enhance travel quality, simplify booking processes, attract customers via marketing efforts, and boost company revenue.
Salesforce features for Travel & Hospitality
Email Templates
Dynamic email templates enable personalized messages tailored to specific resorts based on city and location, while adaptive templates ensure optimal display across various devices.
Information Landing
Upon completing the opt-in process, new subscribers automatically receive a greeting card and a discount coupon. If unopened for six months, a special reminder will be sent.
Sales and Transactional Emails
Setting up transactional and sales emails enhances your interaction strategy with potential customers. For instance, transactional emails respond to website interactions, while sales emails are sent to subscribers of promotional content.
Community Portal
Implementing a community portal for registering tourism infrastructure like hotels and guest houses for rentals. Landlords have a year to apply online and receive an ID number automatically.
Journey Builder
Journey Builder manages customer cycles, enhances experience with personalized routes, and automates messages based on real-time events for relevant content delivery.
Integrations
Integrate Salesforce with police station databases to gather registered tourist data via a form. Customers can delete their submitted data if rejected.
Salesforce benefits in Travel & Hospitality
Enhanced Email Tracking
Improved customer service
Engagement Initiative
Boosting engagement
Our cases in Travel & Hospitality
Enhance donor, partner, and charity organization communication while elevating donor service quality for improved outreach and support.
Salesforce features for Nonprofit
Nonprofit Success Pack
The Nonprofit Success Pack (NPSP) expedites fundraising for nonprofits, facilitating donor support, donations, and recurring program engagement.
Volunteer Community
The system enables volunteers to register, input skills and availability via skill management tools and an event calendar, streamlining nonprofit volunteer management and selection processes.
Management of Volunteers and Donations
The donation management solution enables nonprofits to track donor information, donation amounts, and recurring contributions. Our volunteer management solution matches organizations with ideal candidates based on their skills.
Marketing Cloud
The Domestic Violence Victim Assistance Center utilizes Marketing Cloud to orchestrate donor recruitment campaigns and fulfill its role in public awareness against violence, exemplifying effective use of the platform in advocacy efforts.
Case Management
Case management enhances customer service by automatically generating cases from submitted requests, such as recording incidents of domestic violence and discrimination. This ensures prompt response and intervention, offering timely assistance to victims.
Manage Donations and Track Contribution History
The Donation Center enables donors to register, subscribe for one-time or monthly donations, and monitor their donation history through transaction records, ensuring transparency and accountability in contributions.
Salesforce benefits in Nonprofit
Improved donor experience
Improved interaction model
Simplified donation system
Centralized data storage
Our cases in Nonprofit
Enhance sales, optimize marketing efforts, and elevate customer experience quality through the automation of business processes.
Salesforce features for eCommerce
Inventory Management System
Enhance inventory management efficiency with an automated system, including a streamlined return request process for easier returns and repairs of purchased items.
Open Commercial API
The solution enables external web applications to integrate with the Shopping Cart and Checkout, facilitating access to product and catalog data.
Streamlined B2C Commerce Payment Integration and Billing
Integrate with loyalty programs and payment systems like Stripe, PayPal, etc., for seamless order management through the B2C Commerce payment processor. Configure billing and invoicing to ensure timely payment processing and invoicing.
Marketing Cloud Social Studio
Integrate Social Studio with LinkedIn, Facebook, and more to engage customers. Forms lead to Marketing Cloud; purchases trigger Marketing Cloud emails or app notifications.
Mobile Application and QR Scanners
Effortlessly develop and customize mobile apps with Flutter for enhanced user comfort. Integrate mobile apps with websites to elevate customer experience, including QR code scanners for quicker navigation.
Order Management Connector
To integrate Salesforce with the Order Management System, configure a specialized connector enabling flow customization for modernized sections and a simplified interface.
Salesforce benefits in eCommerce
Get More orders
Reduced support calls
Advanced marketing
Enhanced user interface
Our cases in eCommerce
Enhance sales growth by expanding sales channels and attracting a broader customer base, leveraging strategic initiatives to increase market reach and drive customer acquisition.
Salesforce features for Retail
Experience Cloud Site
Create your online store using Salesforce's powerful tools on the Experience Cloud Site, harnessing robust features for seamless customization and enhanced customer experiences.
Field Service Lightning
Install and configure Field Service Lightning, including the Field Service Lightning Mobile app on mobile devices for tracking and managing service operations with real-time updates, enhancing personalized mobile field service capabilities.
Omnichannel
Enhance customer support efficiency with a multi-channel approach that manages various communication channels—website, email, phone, and more—to swiftly address and resolve inquiries.
Scheduled Activities
Scheduled activities enable precise management of contact frequency, channels, and timing for managers to engage potential and current customers effectively, optimizing support and communication strategies.
Integration of Marketing Cloud Social Studio
Integrate vital data sources and warehouse systems—accounting, inventory, and order management. Enhance social engagement by integrating Marketing Cloud Social Studio with LinkedIn and Facebook, and connect Salesforce with messaging platforms.
Empower Your Email Marketing with Email Builder
Enable customers to create and integrate emails seamlessly with Marketing Cloud using the Email Builder tool, empowering intuitive email marketing campaigns.
Salesforce benefits in Retail
Enhanced Customer Support Services
Implementing Digital Processes
Time and cost savings
Boosted Field Service
Our cases in Retail
Enhance educational quality, streamline staff operations, optimize enrollment systems, and attract more program participants.
Salesforce features for Education
Lead Scoring
The lead tracking extension utilizes predictive activity scoring, empowering sales teams to effectively track and qualify high-potential leads.
Inbound Lead Generation
Enhance lead handling campaigns by implementing and customizing an inbound lead generation system. Establish a consistent flow of leads to accelerate sales conversions and deal closures.
Email/Mobile/Web Studio
Enhance customer engagement with Mobile Studio for SMS interactions, Email Studio for compelling email templates, and Web Studio for dynamic web and landing pages on Salesforce. Elevate marketing effectiveness and attract more leads with Marketing Cloud Studios.
Integrate Salesforce Lightning Scheduler
Integrate Salesforce Lightning Scheduler for organizing meetings with students and program managers. Utilize Salesforce Marketing Cloud for proactive enrollment campaigns and integrate with a third-party system to record online test results.
Application Management
Implementing an application management system enhances educational institutions' admission processes, speeding up enrollment through Salesforce. Efficiently manage student applications for quicker enrollment on the Salesforce platform.
Datorama Reports
Datorama reports enable comprehensive analysis and sharing of email, push notifications, and campaign data. Upgrade to Advanced Premium for enhanced features and deeper analytics.
Admissions Connect
Admissions Connect, powered by the EDA framework, simplifies application reviews, enhances applicant engagement, and fosters team collaboration throughout the admissions process.
Enhancing Student Engagement with Salesforce HEDA
HEDA centers students in every interaction, bridging institutional silos through Relationships and Affiliations junction objects. These connect students (Contacts) across all institution contacts and accounts, revealing comprehensive affiliations and interests.
Salesforce benefits in Education
Increasing inbound lead generation
Improved lead management
Improved email marketing strategy
Optimized application management
Our cases in Education
Enhance the quality of customer experiences, elevate analytics capabilities, and boost cross-selling effectiveness to drive business growth and customer satisfaction.
Salesforce features for Finance & Leasing
Accelerated Loan Application Portal
An innovative portal for loan applications, connecting customers with groups, experts, and MVPs. It automates information retrieval across multiple sources, accelerating the application process for swift answers and efficient service.
Einstein Bots & AI Solutions
Einstein Bots streamline agent workload by addressing common inquiries such as application status, freeing up agent time. Einstein Article Recommendations expedite issue resolution for users, enhancing efficiency.
Partner Community
This facilitates collaborative leadership with partners to drive customer transactions and increase sales through resellers, distributors, agencies, and brokers.
Customer Support with Service Cloud Knowledge Base
Service Cloud enables agents to access a knowledge base for quick case resolution, empowering customers to self-solve issues and find answers through informative articles.
Data Integration for Banking Operations
Integration links the database with the scoring system to identify features based on system data. This enables Salesforce to gather data from existing banking systems and generate payment schedules.
Comprehensive Case Management
Case management spans the entire cycle: from case creation and qualification to reassignment and closure. It enhances post-purchase customer experience by facilitating quicker and easier resolution of issues.
Salesforce benefits in Finance & Leasing
Automated loan origination process
Forecasting improvement
Advanced analytics
Automation of work with the client base
Our cases in Finance & Leasing
Boost sales, elevate customer experience, and optimize productivity through strategic enhancements and operational efficiencies.
Salesforce features for Real-Estate
Emailing
Clients satisfied with their initial purchase and agent interaction often seek future contact with that agent. Automated, friendly emails help maintain this connection, ensuring clients know support is available for future purchases.
Automation
Automate routine tasks in CRM to streamline form completion, document storage, and data retrieval, freeing up time for strategic priorities and enhancing customer relationship management effortlessly.
Integrations with Databases
When collaborating with other firms or agents, ensure seamless data accessibility and uniformity. Choose a tool that integrates with existing systems like IDX, RETS, and MLS, enabling your CRM to interface effortlessly across diverse databases.
Performance Assessment
Track and assess real-time performance. Analyze and document processes to swiftly discard unprofitable approaches and concentrate on beneficial practices.
Salesforce benefits in Real Estate
Faster response times
Centralized database
Immediate evaluation
Automation
Our cases in Real Estate
Enhance prospect-to-client conversion rates and elevate customer satisfaction levels through targeted strategies and effective engagement initiatives.
Salesforce features for Services
Field Service Lightning
Install and configure Field Service Lightning, including the Field Service Lightning Mobile app for mobile phones. Track and manage service offerings effectively, ensuring personalized field service solutions empower mobile operations.
Live Agent and Chatbot
Live agent technology enables real-time customer communication on-site, facilitating lead generation. Chatbots automate customer inquiries based on predefined scenarios for efficient response handling.
Data Integration with Salesforce
Integrate Salesforce with databases to logically organize information, accelerate data retrieval, and minimize manual tasks for employees. This integration ensures data consistency and facilitates streamlined access for managers to critical information.
Proximity-Based Mobile App Features
Agents can utilize a mobile app enhancement with check-in/check-out functionality activated within proximity to customers. This feature enables analytics on agent performance and minimizes tardiness-related complaints.
Salesforce benefits in Services
Fostering Customer Loyalty
Minimizing Customer Complaints
Enhanced marketing campaigns
Centralized Database
Our cases in Services
Leveraging Salesforce Features to Drive Business Growth: Strategies for Success
In today's competitive business environment, leveraging advanced technology is crucial for growth. Salesforce, a top CRM platform, provides a range of tools empowering businesses to scale operations, improve customer relationships, and boost revenue effectively.
Streamline your workflows
By tailoring the work environment extensively to accommodate the specific requirements of your organization and every individual role within it
Read More
Simplify document workflow
Streamline reporting processes with fully automated systems, eliminating the need for cumbersome paperwork entirely.
Read More
Improve lead generation
Salesforce efficiently monitors and oversees every lead, ensuring comprehensive tracking and management throughout the sales process.
Read More
Protect information
Secure access to industry-leading cybersecurity solutions to safeguard sensitive information of your company and partners.
Read MoreCommon Salesforce Development Services We Offer
Nxerra Technologies helps businesses in the USA & Australia unlock the full potential of Salesforce with expert consulting, integration, customization, and support.
Get a Salesforce developer or a team of developers that fits perfectly with your business needss. We'll help you to plan and develop specific Salesforce Solutions, and offer you full support.
We offer hourly services on a Month-to-Month contracts.
Salesforce Consulting & Implementation
We help you plan, implement, and optimize Salesforce solutions tailored to your business needs. From requirement gathering to go-live, we ensure smooth adoption and maximum ROI.
Salesforce CRM
Unlock the full potential of Salesforce CRM with custom workflows, automation, and reporting dashboards that give your team actionable insights.
Salesforce Integration
We provide a full range of custom development services. Sometimes standard Salesforce functionality is not sufficient, and we work with you to help get the most from the Salesforce platform.
Salesforce Support & Managed Services
Ensure your Salesforce platform runs at peak performance with 24/7 support, maintenance, and admin services from our certified experts.
A complete list of Salesforce tools from the Nxerra development team
We'll customize and configure the Salesforce system to align perfectly with your business requirements, seamlessly transferring data from your existing system and implementing tailored tools as needed.
- System implementation and customization
- Services
- Engagement models
We'll customize and set up the Salesforce system to suit your business..
We'll migrate data from your existing system and deploy tools based on your specific requirements.
Salesforce solutions:
Sales Cloud & CPQ
Speed up the sales process and achieve consolidated invoicing.
Service Cloud
Integrate customer and employee solutionsfor faster, efficient operations.
Marketing Cloud
Automate campaigns, innovate marketing strategies effectively.
Commerce Cloud
Monitor orders and inventory while overseeing the purchasing cycle.
Experience Cloud
Develop a portal for customers and employees to enhance sales performance.
MC Account Engagement
Formerly Pardot: Enhance communication with your customers and partners.
Field Service
Boost managerial efficiency with accelerated workflow processes for optimal productivity.
Salesforce Industries
Formerly Vlocity: Address industry-specific needs with tailored solutions.
Nonprofit Cloud
Implement a cohesive system for displaying actions and operational functionalities.
Net Zero Cloud
Incorporate comprehensive sustainability management into your organizational framework.
Our focus is on Salesforce, offering a range of services to enhance your business.
Salesforce Implementation
Salesforce Development
Salesforce Integration
Salesforce Customization
Salesforce Support
Salesforce Consulting
Salesforce DataMigration
Salesforce Lightning
Salesforce AppExchange
We'll augment your team with Certified Salesforce Experts with 5+ years of experience.
We offer remote or on-site experts for seamless hiring and support processes, ensuring your needs are met whether working remotely or within your office environment.
Our Support Packages start from 40 hours per month.
You can purchase a monthly pack of 40/80/100 Hrs, or more hours, ensuring our dedicated Salesforce engineers will devote the specified hours to your project.
Our support means dedication, care and engagement
- An experienced and certified Salesforce engineer will be assigned to you project
- If you purchase 40 hours of support, we guarantee 40 hours of fully dedicated work
- The maximum response time to a request is 2 hours during working time (to be agreed)
Project-based
We develop Salesforce systems while maintaining ongoing communication with you throughout the entire development process for seamless collaboration.
Team-based
You can hire our skilled engineers to fill knowledge gaps or opt for a fully dedicated, self-managed team.
Our Certified Salesforce Consultants Can Transform Your Business
Our certified Salesforce consultants demonstrate versatile knowledge with several products, ensuring Nxerra can exceed the challenges of today’s evolving e-commerce landscape.
Free Salesforce Demo and Consultation
Identify which Salesforce product is best for your business needs and see it working
Get a FREE 30-min demo and consultation. Gain a complete understanding of how Salesforce can benefit your business, improve efficiencies, and create new revenue streams.
