TOP Salesforce Consulting Company

We offer a comprehensive suite of Salesforce services and will guide you through challenges to achieve significant transformations.

Solutions

Over 15+ unique solutions tailored for every business sector.

A team of highly skilled and motivated engineers and consultants, each with extensive experience in Salesforce, will be dedicated to working on your project.

Manufacturing
Healthcare
Travel & Hospitality
Nonprofit
eCommerce
Retail
Education
Finance & Leasing
Real Estate
Services

Enhance production efficiency while, reducing costs, optimize your production management system, and elevate the quality of customer experience.

Salesforce features for Manufacturing

Wholesale storefront

Implementing a wholesale storefront solution with Salesforce B2B Commerce Cloud enables customers to place orders, manage accounts, and view products seamlessly. By prioritizing the customer experience, wholesalers can increase profits more rapidly.

Confirmation Emails

These emails serve as confirmations for orders, cancellations, and purchases. Whenever customers take actions through a website or mobile app, they receive automated messages that provide updates on their orders, cancellations, or purchases.

Establishing pricing and automating the price list

Automating price lists simplifies the process of setting prices, thereby accelerating sales through subscription options, discounts, and promotional features.

Einstein Analytics

Einstein Analytics aids in sales prediction by presenting outcomes on a dedicated dashboard, emphasizing key performance indicators crucial for the sales team. It automates the analysis of customer email data, offering analytical insights and forecasting future steps.

Field Service Lightning & Picklists

Integrating Field Service Lightning enhances workforce management by automating tasks, thereby accelerating operations for managers and agents alike.

Salesforce benefits in manufacturing

Improved customer service
Reduced employee workload
Increased profits
Sales automation service

Our cases in Manufacturing

Enable patient interaction across various channels, alleviate medical staff workload, and oversee partner programs effectively.

Salesforce features for Health Care

Schedule management and notifications

Patients can schedule appointments with doctors via the website or app, and medical centers can also reserve slots. Patients receive confirmation emails, while medical staff access appointment details in Salesforce.

Clinical Records

Customer information and data from clinics nationwide are stored in a centralized database, integrated with an international medical database system for seamless access across regions.

Household System

Once a lead becomes a potential customer, the medical center specialist gains access to their family members' information and appointments across other medical centers.

Doctor Change Tracking

Doctor change tracking is a Salesforce-customizable solution for a shared database, enabling doctors or managers to schedule client appointments at local clinics.

Customer Community

This solution enhances communication, fostering loyalty among patients, doctors, and partners within the healthcare ecosystem.

Medical Templates

For instance, templates enable the creation of treatment plans tailored to patients with similar diagnoses based on medical guidelines.

Salesforce benefits in Healthcare

Optimizing Workload for Medical Personnel
Accelerated Record Processing
Improved Patient Service
Enhanced Lead Generation Strategy

Our cases in Manufacturing

Enhance travel quality, simplify booking processes, attract customers via marketing efforts, and boost company revenue.

Salesforce features for Travel & Hospitality

Email Templates

Dynamic email templates enable personalized messages tailored to specific resorts based on city and location, while adaptive templates ensure optimal display across various devices.

Information Landing

Upon completing the opt-in process, new subscribers automatically receive a greeting card and a discount coupon. If unopened for six months, a special reminder will be sent.

Sales and Transactional Emails

Setting up transactional and sales emails enhances your interaction strategy with potential customers. For instance, transactional emails respond to website interactions, while sales emails are sent to subscribers of promotional content.

Community Portal

Implementing a community portal for registering tourism infrastructure like hotels and guest houses for rentals. Landlords have a year to apply online and receive an ID number automatically.

Journey Builder

Journey Builder manages customer cycles, enhances experience with personalized routes, and automates messages based on real-time events for relevant content delivery.

Integrations

Integrate Salesforce with police station databases to gather registered tourist data via a form. Customers can delete their submitted data if rejected.

Salesforce benefits in Travel & Hospitality

Enhanced Email Tracking
Improved customer service
Engagement Initiative
Boosting engagement

Our cases in Travel & Hospitality

Enhance donor, partner, and charity organization communication while elevating donor service quality for improved outreach and support.

Salesforce features for Nonprofit

Nonprofit Success Pack

The Nonprofit Success Pack (NPSP) expedites fundraising for nonprofits, facilitating donor support, donations, and recurring program engagement.

Volunteer Community

The system enables volunteers to register, input skills and availability via skill management tools and an event calendar, streamlining nonprofit volunteer management and selection processes.

Management of Volunteers and Donations

The donation management solution enables nonprofits to track donor information, donation amounts, and recurring contributions. Our volunteer management solution matches organizations with ideal candidates based on their skills.

Marketing Cloud

The Domestic Violence Victim Assistance Center utilizes Marketing Cloud to orchestrate donor recruitment campaigns and fulfill its role in public awareness against violence, exemplifying effective use of the platform in advocacy efforts.

Case Management

Case management enhances customer service by automatically generating cases from submitted requests, such as recording incidents of domestic violence and discrimination. This ensures prompt response and intervention, offering timely assistance to victims.

Manage Donations and Track Contribution History

The Donation Center enables donors to register, subscribe for one-time or monthly donations, and monitor their donation history through transaction records, ensuring transparency and accountability in contributions.

Salesforce benefits in Nonprofit

Improved donor experience
Improved interaction model
Simplified donation system
Centralized data storage

Our cases in Nonprofit

Enhance sales, optimize marketing efforts, and elevate customer experience quality through the automation of business processes.

Salesforce features for eCommerce

Inventory Management System

Enhance inventory management efficiency with an automated system, including a streamlined return request process for easier returns and repairs of purchased items.

Open Commercial API

The solution enables external web applications to integrate with the Shopping Cart and Checkout, facilitating access to product and catalog data.

Streamlined B2C Commerce Payment Integration and Billing

Integrate with loyalty programs and payment systems like Stripe, PayPal, etc., for seamless order management through the B2C Commerce payment processor. Configure billing and invoicing to ensure timely payment processing and invoicing.

Marketing Cloud Social Studio

Integrate Social Studio with LinkedIn, Facebook, and more to engage customers. Forms lead to Marketing Cloud; purchases trigger Marketing Cloud emails or app notifications.

Mobile Application and QR Scanners

Effortlessly develop and customize mobile apps with Flutter for enhanced user comfort. Integrate mobile apps with websites to elevate customer experience, including QR code scanners for quicker navigation.

Order Management Connector

To integrate Salesforce with the Order Management System, configure a specialized connector enabling flow customization for modernized sections and a simplified interface.

Salesforce benefits in eCommerce

Get More orders
Reduced support calls
Advanced marketing
Enhanced user interface

Our cases in eCommerce

Enhance sales growth by expanding sales channels and attracting a broader customer base, leveraging strategic initiatives to increase market reach and drive customer acquisition.

Salesforce features for Retail

Experience Cloud Site

Create your online store using Salesforce's powerful tools on the Experience Cloud Site, harnessing robust features for seamless customization and enhanced customer experiences.

Field Service Lightning

Install and configure Field Service Lightning, including the Field Service Lightning Mobile app on mobile devices for tracking and managing service operations with real-time updates, enhancing personalized mobile field service capabilities.

Omnichannel

Enhance customer support efficiency with a multi-channel approach that manages various communication channels—website, email, phone, and more—to swiftly address and resolve inquiries.

Scheduled Activities

Scheduled activities enable precise management of contact frequency, channels, and timing for managers to engage potential and current customers effectively, optimizing support and communication strategies.

Integration of Marketing Cloud Social Studio

Integrate vital data sources and warehouse systems—accounting, inventory, and order management. Enhance social engagement by integrating Marketing Cloud Social Studio with LinkedIn and Facebook, and connect Salesforce with messaging platforms.

Empower Your Email Marketing with Email Builder

Enable customers to create and integrate emails seamlessly with Marketing Cloud using the Email Builder tool, empowering intuitive email marketing campaigns.

Salesforce benefits in Retail

Enhanced Customer Support Services
Implementing Digital Processes
Time and cost savings
Boosted Field Service

Our cases in Retail

Enhance educational quality, streamline staff operations, optimize enrollment systems, and attract more program participants.

Salesforce features for Education

Lead Scoring

The lead tracking extension utilizes predictive activity scoring, empowering sales teams to effectively track and qualify high-potential leads.

Inbound Lead Generation

Enhance lead handling campaigns by implementing and customizing an inbound lead generation system. Establish a consistent flow of leads to accelerate sales conversions and deal closures.

Email/Mobile/Web Studio

Enhance customer engagement with Mobile Studio for SMS interactions, Email Studio for compelling email templates, and Web Studio for dynamic web and landing pages on Salesforce. Elevate marketing effectiveness and attract more leads with Marketing Cloud Studios.

Integrate Salesforce Lightning Scheduler

Integrate Salesforce Lightning Scheduler for organizing meetings with students and program managers. Utilize Salesforce Marketing Cloud for proactive enrollment campaigns and integrate with a third-party system to record online test results.

Application Management

Implementing an application management system enhances educational institutions' admission processes, speeding up enrollment through Salesforce. Efficiently manage student applications for quicker enrollment on the Salesforce platform.

Datorama Reports

Datorama reports enable comprehensive analysis and sharing of email, push notifications, and campaign data. Upgrade to Advanced Premium for enhanced features and deeper analytics.

Admissions Connect

Admissions Connect, powered by the EDA framework, simplifies application reviews, enhances applicant engagement, and fosters team collaboration throughout the admissions process.

Enhancing Student Engagement with Salesforce HEDA

HEDA centers students in every interaction, bridging institutional silos through Relationships and Affiliations junction objects. These connect students (Contacts) across all institution contacts and accounts, revealing comprehensive affiliations and interests.

Salesforce benefits in Education

Increasing inbound lead generation
Improved lead management
Improved email marketing strategy
Optimized application management

Our cases in Education

Enhance the quality of customer experiences, elevate analytics capabilities, and boost cross-selling effectiveness to drive business growth and customer satisfaction.

Salesforce features for Finance & Leasing

Accelerated Loan Application Portal

An innovative portal for loan applications, connecting customers with groups, experts, and MVPs. It automates information retrieval across multiple sources, accelerating the application process for swift answers and efficient service.

Einstein Bots & AI Solutions

Einstein Bots streamline agent workload by addressing common inquiries such as application status, freeing up agent time. Einstein Article Recommendations expedite issue resolution for users, enhancing efficiency.

Partner Community

This facilitates collaborative leadership with partners to drive customer transactions and increase sales through resellers, distributors, agencies, and brokers.

Customer Support with Service Cloud Knowledge Base

Service Cloud enables agents to access a knowledge base for quick case resolution, empowering customers to self-solve issues and find answers through informative articles.

Data Integration for Banking Operations

Integration links the database with the scoring system to identify features based on system data. This enables Salesforce to gather data from existing banking systems and generate payment schedules.

Comprehensive Case Management

Case management spans the entire cycle: from case creation and qualification to reassignment and closure. It enhances post-purchase customer experience by facilitating quicker and easier resolution of issues.

Salesforce benefits in Finance & Leasing

Automated loan origination process
Forecasting improvement
Advanced analytics
Automation of work with the client base

Our cases in Finance & Leasing

Boost sales, elevate customer experience, and optimize productivity through strategic enhancements and operational efficiencies.

Salesforce features for Real-Estate

Emailing

Clients satisfied with their initial purchase and agent interaction often seek future contact with that agent. Automated, friendly emails help maintain this connection, ensuring clients know support is available for future purchases.

Automation

Automate routine tasks in CRM to streamline form completion, document storage, and data retrieval, freeing up time for strategic priorities and enhancing customer relationship management effortlessly.

Integrations with Databases

When collaborating with other firms or agents, ensure seamless data accessibility and uniformity. Choose a tool that integrates with existing systems like IDX, RETS, and MLS, enabling your CRM to interface effortlessly across diverse databases.

Performance Assessment

Track and assess real-time performance. Analyze and document processes to swiftly discard unprofitable approaches and concentrate on beneficial practices.

Salesforce benefits in Real Estate

Faster response times
Centralized database
Immediate evaluation
Automation

Our cases in Real Estate

Enhance prospect-to-client conversion rates and elevate customer satisfaction levels through targeted strategies and effective engagement initiatives.

Salesforce features for Services

Field Service Lightning

Install and configure Field Service Lightning, including the Field Service Lightning Mobile app for mobile phones. Track and manage service offerings effectively, ensuring personalized field service solutions empower mobile operations.

Live Agent and Chatbot

Live agent technology enables real-time customer communication on-site, facilitating lead generation. Chatbots automate customer inquiries based on predefined scenarios for efficient response handling.

Data Integration with Salesforce

Integrate Salesforce with databases to logically organize information, accelerate data retrieval, and minimize manual tasks for employees. This integration ensures data consistency and facilitates streamlined access for managers to critical information.

Proximity-Based Mobile App Features

Agents can utilize a mobile app enhancement with check-in/check-out functionality activated within proximity to customers. This feature enables analytics on agent performance and minimizes tardiness-related complaints.

Salesforce benefits in Services

Fostering Customer Loyalty
Minimizing Customer Complaints
Enhanced marketing campaigns
Centralized Database

Our cases in Services

Features

Leveraging Salesforce Features to Drive Business Growth: Strategies for Success

In today's competitive business environment, leveraging advanced technology is crucial for growth. Salesforce, a top CRM platform, provides a range of tools empowering businesses to scale operations, improve customer relationships, and boost revenue effectively.

Streamline your workflows

By tailoring the work environment extensively to accommodate the specific requirements of your organization and every individual role within it

Read More

Simplify document workflow

Streamline reporting processes with fully automated systems, eliminating the need for cumbersome paperwork entirely.

Read More

Improve lead generation

Salesforce efficiently monitors and oversees every lead, ensuring comprehensive tracking and management throughout the sales process.

Read More

Protect information

Secure access to industry-leading cybersecurity solutions to safeguard sensitive information of your company and partners.

Read More
Salesforce Development Services

Common Salesforce Development Services We Offer

Get a Salesforce developer or a team of developers that fits perfectly with your business needss. We'll help you to plan and develop specific Salesforce Solutions, and offer you full support.

We offer hourly services on a Month-to-Month contracts.

Migration

We help your organization take control of your data through best practices in data management. We offer small and large scale data migration, cleansing, normalizing, transforming, and migrating data from multiple sources.

Integration

We integrate Salesforce with other applications your business uses. Our integrations enable our clients to have a single view of other business. Integrations can occur between any two systems, even with a homegrown proprietary application or database.

Customization

We provide a full range of custom development services. Sometimes standard Salesforce functionality is not sufficient, and we work with you to help get the most from the Salesforce platform.

Salesforce Lightning

Lightning is the collection of tools and technologies behind a significant upgrade to the Salesforce platform. Whether you want to implement Lightning from the start or upgrade from classic, our Lightning experts developers can manage the entire process.

Salesforce Products

A complete list of Salesforce tools from the Nxerra development team

We'll customize and configure the Salesforce system to align perfectly with your business requirements, seamlessly transferring data from your existing system and implementing tailored tools as needed.

  • System implementation and customization
  • Services
  • Engagement models

We'll customize and set up the Salesforce system to suit your business..

We'll migrate data from your existing system and deploy tools based on your specific requirements.

Salesforce solutions:

Sales Cloud & CPQ

Speed up the sales process and achieve consolidated invoicing.

Service Cloud

Integrate customer and employee solutionsfor faster, efficient operations.

Marketing Cloud

Automate campaigns, innovate marketing strategies effectively.

Commerce Cloud

Monitor orders and inventory while overseeing the purchasing cycle.

Experience Cloud

Develop a portal for customers and employees to enhance sales performance.

MC Account Engagement

Formerly Pardot: Enhance communication with your customers and partners.

Field Service

Boost managerial efficiency with accelerated workflow processes for optimal productivity.

Salesforce Industries

Formerly Vlocity: Address industry-specific needs with tailored solutions.

Nonprofit Cloud

Implement a cohesive system for displaying actions and operational functionalities.

Net Zero Cloud

Incorporate comprehensive sustainability management into your organizational framework.

Our focus is on Salesforce, offering a range of services to enhance your business.

Salesforce Implementation

Salesforce Development

Salesforce Integration

Salesforce Customization

Salesforce Support

Salesforce Consulting

Salesforce DataMigration

Salesforce Lightning

Salesforce AppExchange

We'll augment your team with Certified Salesforce Experts with 5+ years of experience.

We offer remote or on-site experts for seamless hiring and support processes, ensuring your needs are met whether working remotely or within your office environment.

Our Support Packages start from 40 hours per month.

You can purchase a monthly pack of 40/80/100 Hrs, or more hours, ensuring our dedicated Salesforce engineers will devote the specified hours to your project.

Our support means dedication, care and engagement

  • An experienced and certified Salesforce engineer will be assigned to you project
  • If you purchase 40 hours of support, we guarantee 40 hours of fully dedicated work
  • The maximum response time to a request is 2 hours during working time (to be agreed)

Project-based

We develop Salesforce systems while maintaining ongoing communication with you throughout the entire development process for seamless collaboration.

Team-based

You can hire our skilled engineers to fill knowledge gaps or opt for a fully dedicated, self-managed team.

Our Certifications

Our Certified Salesforce Consultants Can Transform Your Business

Our certified Salesforce consultants demonstrate versatile knowledge with several products, ensuring Nxerra can exceed the challenges of today’s evolving e-commerce landscape.

Free Salesforce Demo and Consultation

Identify which Salesforce product is best for your business needs and see it working

Get a FREE 30-min demo and consultation. Gain a complete understanding of how Salesforce can benefit your business, improve efficiencies, and create new revenue streams.